Privacy Policy

Your privacy is important to us.

Who we are?

ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ aims to be a reference association that intervenes in the community by developing projects of a diverse social and cultural nature, in the areas of childhood, youth, social development, professional training, sport and nature tourism.

Committed to excellence and customer satisfaction, ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ bases its operations on the difference in the offering of its services.

We believe that quality, rigor, reinforcement of skills, trust, integrity, sustainability and innovation are the basis of our success.

Why This Privacy Policy?

This Policy aims to inform Customers of the general rules for processing personal data by ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ, which are collected and processed in strict respect and compliance with the provisions of the personal data protection legislation in force in at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (“GDPR”) and Law No. 58/2019, of August 8, 2019.

ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ respects the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures, in order to comply with personal data protection legislation and ensure that the processing of personal data is lawful, fair, transparent and limited to authorized purposes.

ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ is committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights enjoyed by the respective holders.

The rules set out in this Personal Data Protection Policy complement the provisions, in terms of protection and processing of personal data, set out in the contracts that Customers enter into with ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ, as well as the rules set out in the terms and conditions that regulate the offer of different products and services and which are duly advertised on the respective website.

What is Personal Data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A natural person who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic identity, is considered identifiable. mental, economic, cultural or social.

What does the processing of personal data consist of?

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, recovery, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.

Who is Responsible for Data Processing?

The entity responsible for processing personal data is PME ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ, which determines the purposes and means of processing them.

For this purpose, if the holder of personal data needs to contact the data controller, he or she may send a written communication addressed to the controller at the address:

Rua General Humberto Delgado, no. 21, 3200-242 Lousã



Data Covered by This Privacy Policy

This privacy policy describes the privacy practices of ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ for data we collect:

through websites operated by ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ, and other websites owned or controlled by ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ;
through software applications made available by ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ for use on or through computers and mobile devices;
through pages controlled by ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ on social networks and from which you are accessing this privacy policy;
through email messages that ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ sends with the link to this privacy policy and through communications established online or in person;
from third parties such as Authorized Licensees, Strategic Business Partners, Owners and other Sources such as public databases, marketing partners and third parties.
The Data We Collect and How We Treat It





Acquisition of Services

There are several activities associated with this purpose, such as:

–   Respond to information

–   Payment processing

– Execution of the contract with the client who purchases the service (consulting and training);

– Legal obligations related to financial transactions, such as invoicing and registration obligations.

Information request

– Deal with customer requests, queries and complaints;

– Legitimate interests, such as respecting customer preferences

Legal compliance

There are several activities associated with this purpose, such as: complying with applicable laws; compliance with legal processes; respond to requests from public and government authorities; meet national security or law enforcement requirements; enforce our terms and conditions; protect our operations; protect rights, privacy, security or property of ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ, customers, visitors and other relevant individuals; seek available legal resources and limit the damages that ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ may suffer.

– Legal obligations, such as compliance with legal processes;

– Legitimate interests, such as imposing terms and conditions for trademark protection.

Other uses and disclosures:

We will use and disclose Personal Data as we deem necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) comply with legal process; (c) respond to requests from public and government authorities, including authorities outside your country of residence and meet national security or law enforcement requirements; (d) enforce our terms and conditions; (e) protect our operations, as in the case of any reorganization, merger, sale, assignment, transfer or other disposition of all or any part of the business, assets (including bankruptcy or similar proceedings); (f) protect the rights, privacy, safety or property of you or others; and (g) allow us to pursue available remedies or limit the damages that we may sustain. We may use and disclose other data for any purpose, except where we are not permitted by applicable law.

Your Rights

1. Right to be informed – You have the right to obtain clear, transparent and easily understandable information about how we use your data and what your rights are. That is why we provide you with all this information in this Privacy Policy.

2. Right to access – You have the right to obtain a copy of your data and certain information about how that data is processed. This right allows you to know and confirm that we use your data in accordance with data protection laws. We may refuse to provide you with requested information whenever, in doing so, we may reveal another person’s Personal Data or negatively impact another person’s rights.

3. Right to rectification – If your data is incorrect or incomplete, you can ask us to rectify/correct it.

4. Right to erasure of data – Allows you to request the erasure or deletion of your data, as long as there are no valid grounds for us to continue using it or its use is unlawful. This is not a generic right to erasure, as exceptions are permitted (for example, whenever this data is necessary to defend a right in legal proceedings).

5. Right to limit processing – You have the right to “block” or prevent the future use of your data when we evaluate a request for rectification or as an alternative to erasure. Whenever processing is limited, we may still store your data, but we will not be able to use it later. We maintain lists of people who have requested to “block” the future use of their data to ensure that this limitation is respected in the future.

6. Right to data portability – You have the right to obtain and reuse certain Personal Data for your own purposes across multiple organizations. This right only applies to data that you have provided to us and that we process with your consent, which are processed by automated means.

7. Right to object – You have the right to object to certain types of processing, for reasons related to your particular situation, at any time in which that processing takes place, for the purposes of the legitimate interests of ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA LOUSÃ or of third parties. We may continue to process this data if we can prove “overriding legitimate reasons for the processing that override your interests, rights and freedoms” or if this data is necessary for the establishment, exercise or defense of a right in legal proceedings .

You may at any time, in writing, exercise the rights enshrined in the Personal Data Protection Law and other applicable legislation via email:

Personal Data retention period

We retain Personal Data only for the period necessary to carry out the specific purposes for which they were collected. However, we may be required to store some Personal Data for a longer period, taking into account factors such as:

• legal obligations, under current laws, to retain Personal Data for a certain period;

• prescription/statute of limitations, under current laws;

• litigation; It is,

• guidelines issued by the competent data protection authorities.

During the Personal Data Processing period, we guarantee that they are treated in accordance with this Privacy Policy. As soon as the Data is no longer necessary, we will delete it securely.

With regard to consent, the withdrawal of consent does not invalidate the processing carried out up to that date based on the consent previously provided.


Personal Data will be processed only in the context of the purposes identified in this Policy, in accordance with the internal policies of ACTIVAR – ASSOCIAÇÃO DE COOPERAÇÃO DA